Our technology combines the functionality of "Windows hosting" and "UNIX hosting" onto one platform. Your customers do not choose one or the other hosting platform, instead they run their ASP/MS Access and PHP/MySQL based sites from the same server farm. With our seamless blending of UNIX and Microsoft technologies, CyHosting's hosting system is truly "cross-platform."
CyHosting has created a way around this barrier with their account-provisioning infrastructure, known affectionately as Resellers Interface. By exchanging only the essential data, CyHostian and their customers can be assured that sensitive personal and financial information is not unnecessarily communicated and stays where it belongs. Our system requires only Four Pieces of Data:
Domain Name
Password
Account Type
Contact email
The benefits of our strategy (only essential data exchange strategy) are numerous. It allows for an easy integration into an existing provisioning system and it gives our partners additional security by demonstrating that we are not trying to acquire or steal their most precious data; their customers. Utilizing only the essential amount of information re-affirms our commitment to the wholesale arena and not towards acquiring our partners’ retail business. For more information please contact CyHosting sales at 1-443-220-4440.

RAID Storage provided by Network Appliance

Data integrity and speed are assured by multiple Network Appliance Filers using RAID technology. This assures reliability where the RAID (Redundant Array of Independent Disks) allows an increase in the mean time between failures but also increases fault tolerance through a large data capacity and by placing data on multiple disks. This configuration allows I/O (input/output) operations to overlap in a balanced way, improving performance.

Three back up systems are in place, one being on-site and two off-site at geographically separate data centers. All systems are monitored 24/7 by experienced NOC staff.

Industry Leading SLAs Guaranteeing 99.9% Up Time

CyHosing guarantees that our network will be accessible for at least 99.9% of the time in every calendar month. CyHosing also guarantees that every major network service (i.e. HTTP, SMTP, SSL, POP, IMAP) will function for at least 99% of the time in every calendar month.* If a network outage affects our customers' sites, Hostopia will notify our customer via email within 90 minutes of the outage. If the customer is not notified within the specified time, they may apply for a free day of hosting for the affected sites. Email notification will be sent to their primary contact email address.

* This does not include scheduled maintenance windows where it may be necessary for equipment to be cycled. These maintenance windows are scheduled at times which least impact customers, based on minimal overall activity on our systems. Customers will be notified at least 72 hours prior to these events. Our architecture is designed to minimize events which require downtime. It is anticipated that maintenance windows requiring complete downtime will be limited to a maximum of two per year